How do I move the sale forward when I cannot be there in person? 

How do I show value when I am on the phone?  

Selling by phone feels like the hardest way to sell -- how do I make it easier?   

If you are 100% inside sales, this program is your answer.  

Sales professionals who sell exclusively over the phone know this is very different from selling face-to-face. If you think about the art of communication, 55% is body language, 35% is tone of voice, and 10% is the words that are spoken. When we are selling on the phone, tone becomes 90% of communication and the words you say remains at 10%. HOW you say it matters! 

So how do we maximize use of the phone and other communication channels at our disposal? It is all in the preparation and the way we guide the conversation to where we need it to go in order to help the customer achieve what they are trying to accomplish. This program dives into gaining the right to ask questions and then to moving sales forward, and finally to skillfully asking for the close.